This is more of a gadget story. I bought an Olympus 17mm lens for my little Panasonic Lumixes (Lumices?). When I tested it most of the pictures weren't very sharp. So I sent it in to Olympus, who tried to charge me $119.00 for an out of warranty lens. I found the receipt and sent it along. A week later my lens was back, no charge, and this was the first shot I took with it. It is now one of my sharper lenses.
Always save your receipts. I had registered this lens with Olympus but my guess is that there is not a lot of communication between retail and repair.
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